Independent & family-run since 1974

Insurance with
Heart & Drive.

We protect businesses and leaders who build our communities. Salaried advisors, motivated by the relationship — not the sale.

Free, no-obligation review Real people in New Philadelphia We typically reply within one business day

4.5 on Google 47 reviews — read them (opens our Google reviews in a new tab)
52 years Ohio roots, nationwide reach
Salaried advisors not commission-hungry
10% of our success donated to local non-profits
A Pipes Insurance agent shaking hands with a local community member
The ServeFirst™ Standard

Service Over Sales. Always.

We believe business is a vehicle for good. That belief drives our Service Model. While most of the industry is driven by the "sale," we are motivated by the relationship.

Our advisors aren't commission-hunters; they are salaried agents rewarded for retention and client satisfaction. This ensures you get unbiased advice, not just a sales pitch. We love partnering with leaders who want to succeed so they can give back. And when values align, business gets fun.

The Service Model

Salaried agents focused on your care, not their commission.

The 10% Pledge

We donate 10% of our success back to local non-profits.

No Call Centers

Who answers when you call?

Pick what you need — this is the actual person who picks up. Direct line, no phone tree.

Choose what you need help with

Salaried advisors, backed by the whole Pipes team. Meet everyone

Trusted by Our Neighbors

Real reviews from the businesses and families we serve.

T

Travis Lehman

Reviewed on Google

"I've used Pipes Insurance for several years and have constantly been impressed at their professionalism and customer care... Chris Pipes and the entire team has been immensely helpful to me!"

Posted on Google · verify (opens in a new tab)
E

Ethan Day

Reviewed on Google

"I provided my information, was presented a quote, and was set up with a new policy with a very reasonable monthly rate in no time at all! Exceptional service by Olivia and the rest of the team!"

Posted on Google · verify (opens in a new tab)
C

Coke Yaggi

Reviewed on Google

"Friendly, knowledgeable and attentive employees. They will follow up on any concerns you may have. They went to bat for us when we had a controversial issue arise... We are very pleased with the service they have provided us."

Posted on Google · verify (opens in a new tab)

Let's Start a Conversation.

Whether you need a business partner or family protection, we're here to help.

Or call us directly: (330) 339-6413
Or call us: (330) 339-6413